Inbound Sales/Relationship Manager – USA hours

Sales London Full Time

Join our FinTech rocket ship! is seeking an ambitious, driven and enthusiastic Relationship Manager to join our rapidly growing sales team based in our London, Victoria office.

Reporting into our head of Sales Account Management you will play a pivotal role working with a vast range of new and existing private and corporate clients. This is a great opportunity to join one of the most exciting, innovative, and forward-thinking FinTech organisations in the UK.


Competitive basic salary + commission structure

Annual company ski trip

Fresh fruits and coffee every day, and weekly breakfasts and beers

20 days holiday, plus an extra half-day on your birthday

Key Responsibilities:

Deliver systems support, providing demos where necessary

Deliver unparalleled customer service, building rapport to serve and retain customers

Putting strategic exchange processes in place for private and corporate clients

Explaining the benefits of the different types of transactions available on the platform

Managing client/ payment issues through to completion

Following procedures from first intro call to ongoing client retention

Maximizing/upselling the number of key clients who use the platform

Seeking referrals, recommendations and new client opportunities


Ability to work 1:30pm-10:30pm

Strong sales mindset

Previous experience in relevant sales and relationship management

Strong numerical skills/FX background and a strong eye for detail

Ability to work autonomously

High level of integrity

High volume inbound calls

Desired Skills and Experience:

Enthusiastic and energized by delivering world-class client solutions

Ambitious, target driven and motivated to hit sales goals

Strong work-rate to manage high volume calls with supporting emails

Accurately & comprehensively record relevant call summaries on CRM

Strong interpersonal qualities, for internal stakeholders as well as clients

Provide support to Activations when required


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