With the advent of Fintech, the competition for international payments has become extremely competitive, with many companies not charging a fee at all. This, of course, does not mean they are doing the business for nothing, it merely means that any fee is absorbed into the FX rate and becomes largely invisible. Each payment business provides its service in a different way. For example CurrencyTransfer.com shows both the market rate and the rate you will pay on its platform. This provides complete transparency.
International Transfer fees barely exist as a set cost any more although many corporate customers negotiate an FX rate that increases by a small percentage to incorporate the fee/cost.
This practice can be a major issue to SME customers who do not have the time, or in many cases the wherewithal to ensure the market rate is being applied to the transaction.
PayPal has now developed significantly into a more generalized payments operation but, it still concentrates upon its core market of individual rather than SME clients, although it is now starting to develop a corporate product and client base.
The PayPal money transfer fee is still relatively high and is therefore unattractive to business users. They will need to develop the product further to create a critical mass at a lower cost which will truly challenge market leaders.
There is a highly customer-centric payments market that is developing which relies on technical innovation and customer service for their customers. Banks are struggling to keep up with this new competition given their far higher cost base. Despite making noises to the contrary, banks are in full retreat over several of their traditional services which include not only payments, but trade finance, leasing/factoring and credit cards.
About Alan Hill
Alan has been involved in the FX market for more than 25 years and brings a wealth of experience to his content. His knowledge has been gained while trading through some of the most volatile periods of recent history. His commentary relies on an understanding of past events and how they will affect future market performance.”