Merry Christmas & Happy New Year
Please note that while you will be able to access our platform as usual, some partners may restrict trading activities over the Christmas / New Year break starting on Wednesday 24th December.
To ensure your service won’t be affected, please be prepared ahead of time. We’d recommend instructing your payments as early as possible to avoid any delays.
Why public holidays effect transfer times
Banks do not process transfers on weekends or public holidays. Our delivery estimates are based on working days only (Monday to Friday).
If you send money on a Friday or before a holiday, the transfer may not begin until the next working day. This applies to banks in both the sending and receiving countries.
As a result, our UK office will be closed on the dates indicated below:
Dec 2025
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| Wed 24 Dec | Half day office hours 8:30 – 13:30 |
| Thu 25 Dec | Christmas Day Bank Holiday |
| Fri 26 Dec | Boxing Day Bank Holiday |
| Wed 31 Dec | Half day office hours 8:30 – 13:30 |
Jan 2026
Mon
Tue
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| Thu 1 Jan | New Years Day Bank Holiday |
Don’t hesitate to reach out to your relationship manager or contact our friendly support team if you have any further questions.
